FAQ

Harvest Profit – FAQ & Troubleshooting

Introduction: This page collects the most common questions and fixes from customer workflows. Each section explains what’s going on and gives clear steps to resolve it.

Why are my landlord expenses too high?

Introduction: This usually happens when a field has both a Land Cost and a Crop Share Agreement, which double-counts expenses.

1. Open Fields & Land Cost
   • Log in to Harvest Profit.
   • Go to Fields & Land Cost.
2. Review the Field
   • Open the field where costs look too high.
   • Check if both Land Cost and Crop Share are set.
   • Tutorial: Crop Shares vs Entity Shares
3. Keep only one
   • Remove either the Land Cost or the Crop Share.
   • If your agreement truly needs both, contact Support for setup guidance.

Should I enter a cost for owned land?

Introduction: Not required, but recommended for realistic break-evens.

1. Choose a method
   • Opportunity cost (local rent rate).
   • Average rent across your rented fields.
   • Actual payment if the land is financed.
2. Enter on Fields & Land Cost
   • Use $/acre or a total amount for the year.

Why can’t I merge fields myself?

Introduction: Merging is permanent, so it’s completed by Support to prevent irreversible mistakes.

1. Prepare details
   • List fields to merge.
   • Choose the final field name.
2. Request merge
   • Click the bottom-right Help button and email Support with your request.

My chemical units imported wrong (dry oz vs fluid oz)

Introduction: Ops Center can log chemicals as dry ounces instead of fluid ounces, causing incorrect costs.

1. Open Inputs
   • Go to Inputs.
   • Click the number icon beside the product to view all applications.
   • Tutorial: Fix Incompatible Units
2. Batch fix units
   • Use Batch Actions → Change Unit to switch oz (dry) to oz (fluid).

Can I import fuel usage from Ops Center?

Introduction: Fuel imports aren’t supported yet.

1. Enter purchases
   • Add total fuel purchases to establish average price.
2. Set gallons per acre
   • For each crop (e.g., soybeans 5 gal/acre) to allocate cost accurately.

Why doesn’t my revenue (e.g., insurance) reduce break-even?

Introduction: The Revenue category doesn’t affect break-evens by default.

1. Workaround
   • Enter the payment as a negative expense in the appropriate category.
   • Use clear notes (e.g., “Insurance claim – negative expense”) for audit trail.
     • Note: this will be updated in the future to be less complicated

Applied acres vs P&L/Crop Plan Acres

Introduction: Applications calculate cost over full field acres. “Cost Per Applied Acres” changes the display, not the P&L allocation.

1. View applied-acre cost
   • Open the application, click the price dropdown.
   • Select Cost per applied acre to see the display value.
2. Understand P&L
   • P&L uses full field acres for financial consistency.

My applications didn’t import from Ops Center

Introduction: Two common reasons: crop type mismatch or missing field connections.

1. Check crop types
   • Go to Account Settings → Crops and confirm the exact type matches Ops Center (e.g., soft red vs hard red).
   • Tutorial: Crops Setup
2. Verify connections
   • Open Fields & Land Cost → Connections and link the correct Ops Center field(s).
   • Click Refresh Machine Data to sync.
   • Tutorial: Manage Field Connections

Duplicate or mismatched products (e.g., Roundup vs Roundup PowerMax)

Introduction: Similar products may arrive under different names from Ops Center.

1. Map imports
   • During import, choose Import as existing product and select the unified product in Harvest Profit.
   • Repeat once per new product name; future imports will remember the mapping.
   • If you accidentally assign the wrong product type (for example, selecting Chemical instead of Fertilizer), contact Support for assistance.
     • Click the Help button in the bottom-right corner of Harvest Profit.
     • Provide the product name and the correct product type it should be assigned to.

     The same applies if you accidentally matched a product incorrectly during import. If this happens, reach out to Support with the product details so we can correct it.

Post Calibrated Yields in Ops Center

Introduction: Entering or importing an Actual Yield replaces the planned yield for that field.

1. Keep planned yields
   • Leave planned yields in place until harvest completes for a running production estimate.
   • If you post calibrated yields in Operation Center and the Yields have not yet updated in Harvest Profit, click on the sync button in the upper right hand corner, then click Refetch Machine Data.

What’s the difference between Cash, Forward, Basis, HTA, Futures, Options, Hedged Gain/Loss?

Introduction: Quick reference for contract types.

1. Definitions
   • Cash Sale: Fixed price now.
   • Forward Cash Sale: Fixed price for future delivery.
   • Basis: Locks basis only; futures floats.
   • HTA: Locks futures only; basis later.
   • Futures: Exchange position (long/short).
   • Options: Right, not obligation, to buy/sell at strike.
   • Hedged Gain/Loss: Records hedge P&L to adjust average cash price.

How do I roll or convert a futures contract?

Introduction: Use Roll to change months; Convert to make it a cash/forward sale.

1. Roll
   • Open the contract page → find the contract to roll → click Roll.
   • Select new month/year and update price if needed.
   • Tutorial: Rolling Futures
2. Convert
   • Open the contract page → find the contract to convert → click Convert.
   • Choose Cash or Forward, set basis and delivery details.
   • Tutorial: Converting Contracts

Should I adjust bin inventory directly?

Introduction: You can, but repeated manual adjustments can create inconsistencies.

1. Recommended
   • Record Loads (field → bin; bin → elevator) for routine updates.
   • Use Adjust Inventory sparingly for corrections only.
   • Reach out to support if you have any questions on when to use adjustments.

How do I split one scale ticket across multiple contracts?

Introduction: Use partial allocations during settlement.

1. Allocate partially
   • Go to Settlements → open the contract → Edit Amounts
   • Add the ticket and enter the partial quantity (e.g., 500 of 1,000 bu).
   • Complete the settlement; the remaining quantity stays available for another contract.

Can I edit a settlement after I create it?

Introduction: Settlements aren’t directly editable.

1. Fix mistakes
   • Delete the incorrect settlement.
   • Re-add the correct tickets/amounts.
   • Create a new settlement.
   • Tutorial: Updating Settlements

How do I create custom units (e.g., 200k seed unit, 56-lb bushel)?

Introduction: Use Account Settings to define custom mass/volume/seed units that match how you buy/apply products.

1. Add the unit
   • Go to Account Settings → Units → + New Unit.
   • Choose Mass, Volume, or Seed, then name and configure it (e.g., “200k seeds/unit”).
   • Tutorial: Add a Custom Unit
2. Use the unit
   • Select the custom unit on the Inputs page for purchases/applications.

How do I give my dealer or consultant access?

Introduction: Invite outside partners with the appropriate role.

1. Request access
   • Go to Account Settings → Account Access.
   • Enter the dealership/consultant name and Request Access.
   • Tutorial: Requesting a Dealership Connection

I don’t know my current password—how do I reset it?

Introduction: If you can’t supply your current password, use the login page reset link.

1. Reset options
   • Logged in: Account Settings → Change Password (requires current password).
   • Not logged in: Log out and click Reset Password on the main login screen.

How do I add an insurance payment?

Insurance costs and payouts are handled on the Inputs page.

• Adding Insurance Costs
  1. Go to Inputs → Overhead Expenses.
  2. Use the default Crop Insurance category (or create a custom one).
  3. Enter either the total cost (spread across all acres) or a per-acre cost tied to specific crops/fields.
• Adding an Insurance Payment (Claim Payout)
  You have two options:
  • Negative Expense (Recommended): Enter the payout as a negative number under Crop Insurance. This reduces your per-acre cost and updates your break-even.
  • Revenue Category: Add it under Revenue → Miscellaneous Revenue. This records the income but does not affect break-evens.

Do contract units and prices need to match?

Introduction: Yes. Harvest Profit supports contracting in multiple units (bushels, pounds, kilograms, metric tonnes, etc.). However, the contract quantity and the contract price must use the same unit of measurement.

• Metric Tonnes: If the quantity is entered in metric tonnes, the price must also be per metric tonne.
• Bushels: If the quantity is entered in bushels, the price must also be per bushel.

Ensuring units and prices match keeps break-even calculations and average cash prices accurate.

How do I stop Harvest Profit from adjusting weights to 15% moisture (and allow moisture gain)?

Introduction: By default, Harvest Profit will normalize grain loads to the standard moisture level (e.g., 15% for corn). This can cause the system to adjust weights automatically when loads are entered below that standard. If you’d prefer to stop those adjustments and allow actual moisture gain/loss to be reflected, you can change a setting in your Inventory.

Steps to Resolve:

1. Go to the Inventory page.
2. Select the Inventory tab.
3. In the upper right-hand corner, click the gear (⚙) settings icon.
4. Turn off the toggle for:
   “Allow weight gains for extra dry loads with moisture below the standard moisture level.”

Once this setting is turned off, Harvest Profit will no longer auto-adjust weights for loads below the standard moisture.

Support:

If you have any questions or need further assistance:

• Email Support: support@harvestprofit.com
• Help Button: In the bottom right-hand corner of the screen, click the Help button, then click the Ask tab. Your email will auto-populate and you can send us a message directly.

Thank you for using Harvest Profit.